top of page

Frequently Asked Questions!

Dispatch

We offer free shipping from €100 and ship throughout Europe. Standard rate for (uninsured) shipment is €7 to Belgium and €10 to the Netherlands or another European country. 

Do you want insured shipping with track & trace code, we charge between €8 and €14 for this (depending on which country).

We work together with PostNL for our shipping and you will receive an email when your order has been shipped from us and from PostNL itself.

We have 2 fixed shipping days; Tuesday and Friday. Do you order between Friday afternoon and Monday evening? Then your package will be sent on Tuesday. Do you order between Tuesday and Friday morning? Then your package will be sent on Friday.

​

To retrieve

You can also choose to collect your order yourself.

We will agree on a time together when we will do this.

​

Returns and warranty policies can be found between the tabs.

​

Gift cards; We no longer offer gift vouchers for the time being.

​

​

bottom of page